Privacy Policy

1.Introduction

1. bosku88 ("the Company", "we", "us", "our") operates the online casino and sports betting platform accessible at bosku88.win (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who access or use the Platform ("you", "your", "Player").
2. This Privacy Policy ("Policy") describes, in accordance with applicable data protection legislation, the personal data we collect, the purposes for which we process it, the parties with whom we share it, the period for which we retain it, and the rights available to you in relation to your personal data.
3. This Policy should be read in conjunction with the bosku88 Terms & Conditions, which are available at bosku88.win/terms-conditions and incorporated into this Policy by reference.
4. By registering an account or otherwise using the bosku88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2.Data Controller

1. bosku88 acts as the data controller in respect of all personal data processed under this Policy. As data controller, bosku88 determines the purposes and means by which your personal data is processed.
2. For privacy-related enquiries, you may contact our Data Protection team at [email protected] (plain text — not a clickable link). Please include "Privacy Query" in the subject line of your message.

3.Data We Collect

bosku88 collects personal data across the following categories:

We do not collect special category data (such as biometric data, health data, or racial or ethnic origin data) unless required for identity verification under applicable anti-money laundering regulations, in which case such data is processed solely for that purpose and retained only for the mandatory statutory period.

4.How We Collect Data

1. Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings.
2. Automatically — through cookies, log files, and similar tracking technologies when you access or use the Platform. See Section 8 (Cookies & Tracking) for further details.
3. From third parties — including identity verification service providers, payment processors (such as Touch n Go, Boost, and FPX banking networks), fraud detection services, and our licensing authority where required for regulatory compliance purposes.

5.Legal Basis for Processing

bosku88 processes personal data only where a lawful basis exists. The primary legal bases applicable to our processing activities are:

• Contractual necessity — processing required to fulfil our obligations to you under the bosku88 Terms & Conditions, including account creation, payment processing, and game provision.
• Legal obligation — processing required to comply with applicable law, including anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and tax reporting obligations.
• Legitimate interests — processing carried out for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your fundamental rights.
• Consent — processing for marketing communications, where consent has been freely given and may be withdrawn at any time by updating notification preferences in Account Settings.

6.How We Use Your Data

1. To create, verify, and maintain your bosku88 account in accordance with the Terms & Conditions.
2. To process deposits and withdrawals via Touch n Go eWallet, Boost, FPX (Maybank, CIMB, Public Bank), and USDT TRC20, and to maintain accurate transaction records.
3. To conduct identity verification and KYC checks as required under applicable anti-money laundering legislation.
4. To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, and other prohibited conduct as defined in the bosku88 Terms & Conditions.
5. To provide customer support, including resolving disputes and responding to queries submitted via live chat or email.
6. To monitor responsible gaming indicators and, where appropriate, apply player protection measures including account cooling-off periods and deposit limit adjustments.
7. To analyse Platform usage patterns for the purpose of improving the bosku88 product, fixing technical issues, and optimising the user experience for Malaysian players.
8. To send transactional communications (account notifications, security alerts, withdrawal confirmations) and, where you have provided consent, promotional communications regarding bonuses and new games.
9. To fulfil reporting obligations to the bosku88 licensing authority and any other regulatory body with jurisdiction over the Platform's operations.

7.Data Sharing

1. bosku88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes.
2. We share personal data only in the following circumstances and only to the extent strictly necessary for the stated purpose:
   • Payment processors — to facilitate deposits and withdrawals via the payment methods you select.
   • Identity verification providers — to perform KYC checks as required by our licensing obligations.
   • Fraud prevention services — to detect and prevent fraudulent activity on the Platform.
   • Gaming software providers — limited technical data shared to enable game functionality and audit RNG certification.
   • Regulatory and law enforcement authorities — where we are legally required or authorised to disclose data, including to our licensing authority, financial intelligence units, or law enforcement agencies investigating financial crime.
   • Professional advisers — including legal counsel, accountants, and auditors, subject to obligations of professional confidentiality.
3. All third-party service providers with whom bosku88 shares personal data are bound by appropriate data processing agreements and are required to maintain the confidentiality and security of the data they process on our behalf.

8.Cookies & Tracking Technologies

1. bosku88 uses cookies, web beacons, pixel tags, and similar tracking technologies to deliver and improve the Platform, maintain session state, and analyse user behaviour.
2. The principal categories of cookies used on the bosku88 Platform are:
   • Strictly necessary cookies — essential for the Platform to function. These cannot be disabled without impairing core functionality such as session authentication and the bosku88 login process.
   • Analytics cookies — used to understand how Players interact with the Platform, which pages are visited most frequently, and where technical errors occur. Data collected is aggregated and anonymised where possible.
   • Functional cookies — remember your preferences such as language settings and responsible gaming limits to provide a personalised experience.
   • Security cookies — used to detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts.
3. You may configure your browser settings to refuse non-essential cookies. Please note that disabling certain cookies may affect the performance of specific Platform features. Instructions for managing cookies are available in your browser's help documentation.

9.Data Retention

1. bosku88 retains personal data for as long as is necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required by applicable law.
2. Account data is retained for the duration of your active account relationship with bosku88, and for a minimum of five (5) years following account closure, in accordance with anti-money laundering regulatory requirements.
3. Transaction records, including deposit and withdrawal histories, are retained for a minimum of seven (7) years to satisfy tax and financial reporting obligations.
4. Support communications are retained for three (3) years following the resolution of the relevant query or dispute, unless a longer period is required for ongoing regulatory investigations.
5. Where retention is based solely on consent, data will be deleted promptly upon withdrawal of that consent, provided that no other legal basis for retention applies.

10.Data Security

1. bosku88 implements technical and organisational measures appropriate to the risk posed by the processing of personal data, including 256-bit SSL/TLS encryption for all data in transit, encryption of sensitive data at rest, role-based access controls limiting internal data access to authorised personnel, regular third-party security penetration testing, and continuous intrusion detection monitoring.
2. While bosku88 employs industry-standard security measures, no method of electronic transmission or storage is completely secure. We encourage Players to take personal precautions, including enabling two-factor authentication (2FA) on their bosku88 account and using strong, unique passwords.
3. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bosku88 will notify affected Players and, where required, the relevant supervisory authority, within the timeframe prescribed by applicable law.

11.Your Rights

Subject to applicable data protection law, you have the following rights in relation to your personal data held by bosku88:

• Right of access — you may request a copy of the personal data bosku88 holds about you.
• Right to rectification — you may request correction of inaccurate or incomplete personal data.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations (such as AML retention requirements).
• Right to restrict processing — you may request that processing of your personal data be restricted in certain circumstances, such as while the accuracy of the data is contested.
• Right to data portability — you may request a copy of the personal data you provided to bosku88 in a structured, commonly used, machine-readable format.
• Right to object — you may object to processing based on our legitimate interests where you believe your fundamental rights override those interests.
• Right to withdraw consent — where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact us at [email protected]. bosku88 will respond to all valid requests within 30 days. We may require identity verification before processing rights requests.

12.Children's Privacy

1. The bosku88 Platform is strictly for users aged 21 and above. bosku88 does not knowingly collect personal data from individuals under the age of 21.
2. If bosku88 becomes aware that personal data has been collected from an individual under the age of 21, the associated account will be immediately suspended, all personal data deleted (subject to any mandatory legal retention obligations), and any deposited funds returned to the original payment method where technically feasible.
3. If you have reason to believe that a minor has registered an account on the Platform, please contact us immediately at [email protected].

13.International Data Transfers

1. bosku88 may transfer personal data to service providers and technology partners located outside of Malaysia in connection with the provision of Platform services, including cloud hosting, gaming software delivery, and fraud analytics.
2. Where personal data is transferred outside Malaysia, bosku88 will ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable Malaysian data protection law, including through the use of standard contractual clauses or equivalent mechanisms.

14.Amendments to This Policy

1. bosku88 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered Players by email and/or via an in-Platform notification prior to the amended Policy taking effect.
2. The "Last updated" date at the top of this page will be revised each time the Policy is updated. We encourage you to review this Policy periodically.
3. Continued use of the Platform following the effective date of any amended Policy constitutes acceptance of the revised terms.

15.Contact & Complaints

For questions, concerns, or requests relating to this Privacy Policy or the personal data bosku88 holds about you, please contact our Data Protection team at [email protected] (plain text — not a clickable link). Please include your registered username and a clear description of your query.

If you are not satisfied with bosku88's response to a privacy complaint, you may have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction.